Silent Valley Cottage & RV Resort

Check-In Procedure - Check in 1 PM - Cabin Rental Check in 4 PM - Check out 11 AM - Early Arrivals: Please call ahead. - We cannot guarantee your site will be available before check-in, but if the site is available an earlier check-in may be possible. - To Extend a Stay: By reservation only and subject to availability. - Please visit, call or e-mail the office if you want to extend your stay. - Please give us as much notice as possible to ensure availability. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Booking - Reservations are taken year-round, up to 1 year in advance. - Guests can choose site if available. - Site numbers are not guaranteed (check with your resort if they offer the ability to guarantee a site with a non-refundable Site Lock fee). Deposit - Deposit taken on booking reservation via credit card. Deposit Structure: - A deposit required at time of booking via credit card. - 1 - 3 nights: 100% - 4 - 14 nights: 50% - 15+ nights: 30% - If your booking is made within the cancellation period your deposit is non-refundable. Shoulder Season - No minimum – exception for Long Weekends, must equal 3 nights. Minimum Stays - Peak Season for Voyaguer or Rental Units - Weekdays – 1 night - Weekends – 2 nights - Long Weekends – 3 nights - Off Peak & Shoulder Season - No minimum stay requirements. Site Fee Payment - Remaining site fees must be paid in full upon arrival. - Extensions may be paid as you go. - All rates are based on two-person occupancy, maximum of 5 adults per site (18+) and 8 total guests (including children). - Additional adults are $5 each per night. - Visa, Master Card, Debit or Cash are all accepted payment method. - All rates in Canadian Dollars. Vehicles - One (1) vehicle per site only. - The speed limit is 10 km/h. Pet Policy - Well behaved pets are welcome. - Pets must be on leash at all times. - Dogs are not permitted on the sandy swimming beach. - There is a posted dog-friendly area in the northwestern corner of the Lake. - Voyageur Pet Policy: Up to two well behaved animals per site are welcome in the Resort. - All pets must be on a leash at all times when outside the unit and all pet waste (including in your site) must be picked up immediately. - Pets are not to be left unattended at your site. - Excessive noise, allowing pets to roam off leash or not picking up after your pets could result in you being asked to leave the Resort. - Pets are not allowed in any buildings, in the playground area, or other camper’s sites. - It is the guest's responsibility to care properly for any pet and to clean and restore any areas where mess or damage has occurred. - The Resort Manager reserves the right to refuse entry to large or aggressive dogs. - Cabin Rentals Pet Policy: Where permitted, (check with your resort on pet-friendly units) a maximum of 2 non-aggressive pets are allowed in rental units with prior arrangement with the resort. - Pets cannot be left unattended. - Pets must be on a leash outside of the unit and guests must clean up after their pet at all times. Campfires - Open wood burning fires and fireworks are not permitted. Quiet Time - 11 PM to 8 AM daily. Smoking - No Smoking - The use of tobacco and marijuana (including e-cigarettes and vapes) is not permitted on the beach, in any common areas, or in Rental Cabins. - Where designated smoking areas do exist, they are restricted to tobacco only. Additional - The beach is glass free. - Sound equipment is not permitted. Rate Structure - Based on two (2) person occupancy, limit of five (5) adults (18+ years) per site. - Additional Persons: 6 years and older $4.00. - Children under 6 years old are free.

Cancellation Policy - 7 days' notice for an Overnight Voyageur reservation. - 14 days' notice for all Cottage Rental reservations. - 14 days' notice for Overnight Voyageur reservations longer than 30 days. - If more than required notice is provided, a $20 admin fee plus tax will be charged and the remainder of the deposit will be refunded. - If less than required notice is provided, the full original deposit will be forfeited. No Shows & Late Arrivals - Reserved sites are held until 11am the day after your scheduled arrival date. - If you do not notify the Property of a late arrival, you will be considered a no-show, and your reservation will be cancelled. - All deposits will be forfeited, and the Property will have the right to give your site away to another visitor. - If you think you will be late, please call the Property directly. Reservation Changes - For Overnight Voyageur RV sites, you may change your dates up to 7 days before your booked arrival. - Dropping nights within 7 days of your arrival, you will still be responsible for the original nights booked. - For Cabin or Yurt Rentals, you may change your dates up to 14 days before your booked arrival. - Dropping nights within 14 days of your arrival, you will still be responsible for the original nights booked. Leaving Early - In the case of early departure, guests are still responsible for the full amount of their reservation. - Guests receiving a monthly rate are required to give 30 days’ notice prior to their billing date. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.