Mont du Lac Resort

Registration and Arrival Check-in Times and Process - Cabins/Suites/Lodges – 3 pm – 7 pm (off-season) and 8 pm peak season. - RV and Tent sites – 2 pm – 7 pm (off-season) and 8 pm peak season. - Once you arrive on-site proceed up the driveway to the Base Lodge Lower Lot for RV’s and tow behind trailers and the Base Lodge Upper Lot for other vehicles. - The Guest Services door is located on the ski hill side of the building. - Stop at the waiver station to the right just inside the door before getting in line. - When you get to the counter please have your driver’s license, credit card, license plate number(s), and list of lodging guests ready. - To pick up wristbands please have guest records and waivers completed for each participant. - At this time, you will receive your welcome packet with resort guest rules/information, a map of the resort, and your site location and activity information. - Early check-ins are not guaranteed. Guests may arrive early, pick up wristbands, and participate in activities. If your cabin/lodge/suite or site is ready early, we can let you check in early. - GUESTS SHOULD DO A “SELF CHECK” PRIOR TO ARRIVING (CONTACT, TEMPERATURE, FEVER, POSITIVE PRIOR TO ARRIVING (CONTACT, TEMPERATURE, FEVER, POSITIVE TEST, ETC.) - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Late Check-In - Guests needing a late check-in please call guest services (218) 626-3797 by 6 pm on the day of check-in to make arrangements. Check-out Times and Process - Cabins/Suites/Lodges – by 11 am - RV and Tent sites – by 12:30 pm - To check-out stop at Guest Services between 8 – 11 am. Turn in the key if applicable. - We will check your reservation for any outstanding balances and settle those and check you out. - The Guest Services door is located on the ski hillside of the Base Lodge. - Guests that need an early check-out please leave the key (if applicable) in the drop box located at the Base Lodge. Quiet Hours - Quiet Hours 10:00 pm – 7:00 am Smoking Policy - Smoking is not permitted in or around any of the resort buildings/cabins. Tent/Sunshade add-ons - 1 easy up/sunshade per RV site (Not allowed at cabins, lodges, or tent sites) - $40 per night to add a tent to an RV site. Limit 1. Not allowed at cabins. Dress Code - Shirts, pants, and shoes required in Base Lodge and Trophy Lodge. Safety Policy - No firearms or fireworks allowed. - Drones prohibited. - Outside firewood must be certified or purchased within 10 miles of the resort and declared with a receipt at check-in. - Outside Alcohol must be kept at your site/cabin. Damage Deposits - Guests need to provide a credit card at check-in for damages and incidentals. - Guests are responsible for all unit/site/equipment repair or replacement costs. Other Fees - A surcharge of 3% on credit card transactions will be charged on all reservations. - This is no greater than our cost. - A Processing Fee between $.99 and $4.99 will be charged on all accommodations and rentals. Pet Policy B.A.R.K. Rules for Pets - B Bag your pet’s waste. - A Attach a leash. Even at your site. - R Respect wildlife, other guests, and the resort property. - K Know where can and can go with your pet. - Our cabins, suites, and lodges are Not pet-friendly. - Pets are not allowed in the Waterpark and beach or bars & restaurants. - Our RV and Tent sites are pet-friendly. - Pets are also allowed on trails and courses, except during Bowfest. - Pets are allowed in canoes, pontoons, and fishing boats with a lifejacket (we do not provide those). Parking - Each site/cabin/suite has 1 designated parking space. - Resort fees cover up to two overnight vehicles, excluding Bowfest. Parking permits are picked up at guest services. - Extra vehicle overnight parking is available in one of our parking lots. - Additional parking permits are available at guest services and additional fees may apply. - There is no parking on any of the resort roads, or in sites/cabins you have not rented.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.