Bells Marina Campground

Check-In Procedure - Check-in time begins at 4:00 PM EST. - Check-out time is 11:00 AM EST. - If you plan to extend your stay, please re-register by 10:00 AM on your scheduled departure date to ensure availability and avoid late checkout charges. - Early check-in (from 2:00 PM) or late check-out (until 1:00 PM) may be available upon request for a fee of $30.00 each. - These options are subject to availability on the day of arrival or departure. - Without prior approval, late departures after 11:00 AM may incur additional night charges. - Check-Out Procedure: When departing, please return your room key to the Country Store front desk so we know you have checked out. - If you depart outside of office hours (before 6:00 AM), please leave your key in the key drop at the front gate (to the right) and send us a text message to confirm you have left. - Failure to return or account for the key will result in a $50 charge. - Arrival and Check-In Process: Upon arrival, please come to Bells Marina Fuel & Country Store (at the entrance) to check in with our staff. - If you have not already completed the required e-document check-in form, you will be asked to sign it at this time. - After check-in, you will receive a keyfob to access the property. - Enter the gated area and drive toward the back of the property to find your waterfront accommodation. - At check-in, the Guest and all individuals staying in the room must present a valid photo ID (such as driver’s license or passport). - The Resort reserves the right to refuse entry or evict any guest or occupant who violates this agreement or any posted rules. - Late Arrivals: If you plan to arrive after our office hours (office hours are 6:00 AM – 9:00 PM EST), please notify us in advance by calling 1 (803) 380-8499. - For late arrivals, you must contact our staff. - There is a $30 late arrival fee to be arranged in advance. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Occupancy and Verification - Occupancy Limits & ID Verification: When booking, you must inform us of the total number of people in your party who will occupy the accommodation. - Overnight visitors not included in the original reservation are not permitted. - Any unregistered occupants are a violation of this agreement and can result in immediate eviction without refund. Payment Terms - Reservation Deposit & Payment Schedule: By signing this agreement, you authorize the Resort to charge the remaining balance of your reservation to the credit card on file 30 days before check-in. - The payment schedule is as follows: - Reservations made within 30 days of check-in: 100% of the total is charged at booking. - Reservations made 21–60 days before check-in: 50% of the total is charged at booking. - Reservations made 61–999 days before check-in: 25% of the total is charged at booking. - Regardless of the initial deposit, the full remaining balance will be automatically charged 30 days prior to check-in, and an email reminder of the upcoming charge will be sent 31 days prior. - These charges will occur as scheduled even if the Guest does not separately acknowledge the reminder. - Accepted Forms of Payment: We accept Visa, MasterCard, American Express, Discover, debit cards, traveler’s checks, money orders, or cash for payment. - A valid government-issued photo ID (matching the name on the credit/debit card) is required at check-in. - No personal checks are accepted. - If you use a credit or debit card for an online reservation, that same card must be presented at check-in with a matching ID. - If the original card is not present, we will refund that card and require a new payment method for the balance. - Security Deposit: A credit or debit card must be provided at check-in to cover any incidentals or damages during your stay. - If you use a debit card for this security hold, please note that a temporary hold (authorization) will be placed on your account funds. - Upon check-out, the Resort will release the hold, but your bank may take 3–14 business days to process the release and make the funds available to you. - The exact timeline depends on your bank’s policies. - Early Departure & Rate Changes: Once you have checked in, no refunds are provided for early departure. - All discounts or special rates are applied at the time of booking; no additional discounts can be combined or applied at check-in. - All rates are subject to change until a reservation is confirmed. - Payment options are credit card (Visa, Mastercard, American Express & Discover only), debit card, traveler’s check, or money order. - A valid photo ID is required at check-in. - No personal checks will be accepted for payment. - Cash is also accepted, but a credit card is required to be put on file for the security deposit. - Reservations must be in US Funds. - Reservations are not transferable. - Any credit or debit card used to make a payment or online reservation must be presented at check-in with a matching valid photo ID. - If the credit or debit card is not present, the amount it was charged will be refunded, and a new credit or debit card will be needed to charge the balance. - For guests using a debit card for the security deposit, please note that the hotel will place a temporary hold on the card. - At check-out, the hotel will release the hold; however, it depends upon the cardholder’s bank as to the timeliness of this release. - Depending upon the bank, funds may be held from 3 to 14 business days after departure. - Once registered, there are no refunds for early departure. - Discounts are applied when reservations are made. - No additional discounts apply. - Rates are subject to change. Additional Fees and Charges - Pet Fee (Pet-Friendly Rooms Only): We have a limited number of designated pet-friendly rooms (only FOUR available). - Advance notice is required to secure a pet-friendly room. - A fee of $25.00 per night, per pet applies. - A maximum of two (2) pets are allowed per pet-friendly room. - Pets must remain leashed at all times, in accordance with South Carolina state law. - Additional Pet Deposit: For any reservation with pets, a $150.00 pet damage deposit will be charged to cover potential damages. - This deposit may be used for extra cleaning or repairs due to pet-related incidents. - Extra Occupancy Fee: All room rates are based on standard occupancy (defaults are two adults and one child under 12 for a single-room accommodation, or four adults and two children under 12 for accommodations with two or more rooms, unless stated otherwise per accommodation). - Each additional person (age 12 or older) above the included occupancy will incur a fee of $15.00 per person, per night. - Electric Vehicle (EV) Charging Fee: The Resort provides two Electric Vehicle charging stations on the property for guest use. - If you charge an electric vehicle, a fee of $15.00 per vehicle, per night will be added to your bill. - Resort Fee: Kindly note that a $3 resort fee will be collected upon arrival at the property. - The total amount of the reservation will be charged 30 days before the arrival. - There is a USD 150 fee for reservations with pets to cover any possible damages. Fishing - Guests are welcome to fish on the designated fishing docks only. - Children under 18 must be accompanied by an adult while fishing at all times. - Please help us maintain the environment: do not dispose of fish remains in the lake, as this can attract alligators. - Use the provided fish cleaning station and ensure it is cleaned after each use. Swimming - No swimming is allowed anywhere on the property. - The nearby waters contain alligators and other wildlife, making swimming extremely dangerous. - Guests are prohibited from entering the lake or waterfront for swimming or wading. Boating - You may dock your boat briefly to load/unload, but do not leave boats anchored or parked on the shoreline overnight in front of the hotel area. - Extended or overnight boat docking on the hotel shoreline in front of the hotel is not permitted. Parental Supervision - Parents and guardians are fully responsible for the safety and behavior of their children at all times. - Children must be supervised and accompanied by an adult in all resort areas. - This is a natural environment with potential hazards, so please ensure minors are not left unattended. Quiet Hours - Quiet hours (10:00 PM – 7:00 AM). - The Resort observes quiet time after 10:00 PM each night. - This is a peaceful nature retreat, and many guests rest early to enjoy bird watching and fishing at dawn. - Please keep voices, music, and television volume low after 10 PM. - Excessive noise or disturbance may result in you being asked to leave without a refund. - If another guest is disturbing you during quiet hours, please inform us via call or text so we can address the issue. Outdoor Lighting - To preserve the natural ambiance and for wildlife safety, outdoor facility lights are automatically turned off approximately four hours after sunset. - Please use caution when walking at night, and feel free to use a flashlight if needed. Parking Rules - Guest vehicles must be parked only in designated parking areas for the hotel. - No parking is allowed on RV sites or grass areas. - For standard rooms and kitchenette units, a parking pass is provided. - For accommodations with multiple rooms (such as suites or cabins), Up to 4 parking passes are provided. - Display the parking pass in your front dashboard or hang it from the rear-view mirror at all times. - If you have a boat trailer or an extra vehicle, one boat/trailer parking pass is provided per rental; additional parking passes (for extra vehicles or trailers) may be available for purchase, subject to availability. - If you have an oversized vehicle or trailer, please contact the Resort in advance to ensure we can accommodate it, as parking space is limited. Pet Conduct - Guests with approved pets (in pet-friendly rooms) must keep pets on a leash whenever outside the room. - Do not allow pets on furniture or beds unless you use your own protective covering. - You are responsible for cleaning up after your pets on the property. - Excessive barking or any aggressive behavior may result in you being asked to remove the pet from the premises or leave the Resort. - Pets should not be left unattended in the room for prolonged periods. - Pet Policy Reminder: No pets are allowed in non-pet-friendly rooms or common areas. - If an unauthorized pet is found in a non-pet room, you will be charged the pet fee and may be asked to leave. - Always confirm pet-friendly room availability in advance if you plan to bring a pet. No Smoking Policy - Smoke-Free Rooms: All guest rooms and indoor spaces at the Resort are 100% smoke-free. - This includes e-cigarettes, vaping devices, and smoking on balconies or directly outside room doorways. - If you wish to smoke, please do so only in the designated outdoor smoking areas away from guest rooms. - Any evidence of smoking in a room (including odor, ashes, or burns) will result in a $250.00 cleaning fee charged to your card. - Fire Safety: Open flames (candles, incense, grills) are not allowed inside rooms or on balconies/porches attached to rooms. - Outdoor cooking or firepits should only be used in designated areas and in accordance with Resort guidelines. Taxes and Fees - All room rates are subject to applicable taxes as required by law. - Tax rates are set by government authorities and are subject to change without notice. - Any changes in tax rates will be applied to your bill as required. Age Requirements - All guests staying without a parent or legal guardian must be 21 years of age or older. - You must be 24 years or older to make a reservation in your name. - Guests under 21 are welcome if accompanied by a parent or legal guardian who is staying in the same accommodation. Local Reservations - We do not accept reservations from residents of Orangeburg County or Berkeley County (South Carolina). - Local guests from these counties are not permitted to stay, and any booking made in violation of this policy may be canceled by the Resort at our discretion without refund. Environmental Septic System - Our resort operates on an eco-friendly septic system. - Please do not flush any non-biodegradable items (wipes, feminine products, etc.) down toilets, and avoid pouring grease or harsh chemicals down drains. - To conserve water and reduce environmental impact, linens and towels are changed on request rather than automatically. - If you need fresh towels or service, please contact the front desk, and we will accommodate you, typically within 2–4 hours. Minimum Night Stays - On certain holidays, weekends, or special events, the Resort may require a minimum number of nights per stay. - Guests will be informed of any such requirements at the time of booking. Lost & Found - The Resort is not responsible for money, jewelry, electronics, or other valuables that are lost or stolen on the property. - Please secure your belongings. - A safe or lockbox may be available – inquire at the front desk if you require secure storage for small valuables during your stay. Safety, Security, and Right of Entry - Do Not Disturb & Wellness Checks: We respect our guests’ privacy. - However, if a “Do Not Disturb” sign is left on the door for an extended period (over 24 hours) and we are unable to reach you, management reserves the right to knock and, if no response, enter the room to ensure your safety and the safety of the property. - This measure is intended for guest well-being (for example, to confirm you have not fallen ill or had an accident). - We will attempt to minimize intrusion, and any entry will be by authorized staff. - We also reserve the right to enter the room for necessary maintenance or repairs, even if a DND sign is displayed, after attempting to contact you. - Security Cameras: Please note that for the safety and security of our guests and property, security cameras are installed at strategic locations (such as the front entrance and parking areas). - These cameras monitor and record activity in common areas. - By staying at the Resort, you consent to this recording. - There are no cameras in private areas such as inside guest rooms or bathrooms.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.