Arrowhead Tree Top Lodge

Check-In Procedure - Check-in time is between 3 pm and 9 pm. - Check-out time is 11 am. - Early check-ins (before 3 pm) are not guaranteed but are possible for a fee. - Late check-ins (after 9 pm) must be pre-arranged to avoid a fee. - Early check-ins are not guaranteed but are possible for a fee if prearranged. - Late check-ins also must be prearranged to avoid a fee. - Need a little bit more time up the mountain? Ask about our $45 sunset check-out. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Arrival Times - 3:00 PM - 9:00 PM Initial Deposit - At the time of booking, 50% of the reservation balance will be collected. - Payment for all retail items and gift certificates will also be collected. Children Policy - Children are welcome with an accompanying adult. - Children age 3 and under stay free. Credit Card Security Your credit card information is stored and processed securely. Office and Front Desk - Office and Front Desk hours are from 9 am to 9 pm. Pet Policy - Pets are allowed in designated rooms. - There will be a Fee per pet/per night. - Pet must be on a leash while in any common area. - Pet can not be left alone in a room. - Please carry a waste pick-up bag while the pet is outside, the pets are not allowed on beds or furniture. - A signed Pet Agreement must be on file in the office. - If room damage occurs such as scratches on the doors or wet carpet, etc; it will be necessary to bill your credit card for the estimated amount of damages. - Neutered/spayed Dogs are allowed in selected units with an additional $20.00 per dog, per night fee, and a $100.00 deposit, refundable within 3 days of departure as long as there are no damages and your pet has not been left alone. - You must let us know when you make a reservation that you will be bringing your pet. - Unauthorized pets will result in a $200.00 fee and you will be required to leave immediately without a refund. - We welcome your dog (sorry, no kitty) in select cabins and in two rooms, the Briarwood and Chestnut. - In order to make sure you and your pet have a great stay we have some policies that need to be followed: - Pets are never to be left alone in your unit, not even if they are created. - If you must leave please ask about local pet sitters well in advance. - If we notice your dog is alone, and we do, your dog will be removed by animal control and you will be required to leave without refund. - No exception. - All pets must remain on a leash while on our property. - Pets are not allowed in our Pool and hot tub area, however, we have a large kennel area near the pool they can play in, as long as they are quiet. - Barking Dogs that disturb others will be asked to leave. - Pet owners are responsible for picking up after their pets. - Pets are not allowed on furniture, beds, or sofas (if your pet likes to sleep on sofas we ask you to bring blankets to cover the furniture). - You will be charged an additional fee for pet hair found on furniture. - We recommend you bring towels for pets with messy paws. - Cabin towels are for people guests only. - Dirty Towels will be charged to your unit. - Ask the front office about the many local hiking trails that you and your pet can enjoy. - Lake Gregory does not allow pets on the beach or in cars parked at the beach! - Pets are never to be left alone in your unit, not even if they are created. - Unauthorized pets will result in a $200.00 fee and you will be required to leave immediately without a refund. - See pet policy. Guest and Visitors - Additional guests or visitors over our capacity per unit are not allowed in your unit or on the property. - We are required by law to abide by capacity limits. - Guests exceeding the set occupancy rate will be charged extra fees. - Photo ID must be present. Payments - Cash payments require a $100.00 deposit. Quiet Hours - We have a Quiet Time from 10 pm to 8 am to ensure our guests a peaceful night’s sleep. - Disruptive guests will be asked to leave without a refund. - We cater to families with children and people wanting rest and relaxation. Smoking Policy - We are a non-smoking facility. - Smoking of any kind in your room will result in a $200.00 cleaning fee and you will be asked to leave without a refund. - We have a covered gazebo on site for you to enjoy your smoke. - Marijuana, even legalized, is not permitted on our property. - Seating is provided outside your room and in the common areas where you may smoke, as long as you are respectful of the other guests around you. Parking Policy - One car per unit, additional units can park next door in the park and ride. - Boats are not allowed on our lot due to limited space for large vehicles, however, there is plenty of parking in the lot next door. - One vehicle per unit is allowed on the premises for parking. - Additional vehicles must park elsewhere, such as on the street where available. - Neither boats nor oversized vehicles are allowed on our premises due to limited space. Pool Hours - The pool is open from Memorial Day weekend through Labor Day weekend. - Pool hours are from 9 am to 9 pm for everyone. - After 9 pm only adults are allowed in the pool area, as long as they are respectful of other guests. Campground Disclaimer - We look forward to your stay with us!