Strawhouse Resorts and Cafe

Check-in and Check-out Procedures: - You will receive a Welcome email three days prior to arrival with your self-check-in instructions. - IMPORTANT: You will not have cell service upon arrival, so please copy to phone or print ahead of time. For RV sites: - Check-in: between 1-7 pm, Check-out: 12:00 pm. - If you depart after 12 pm, you will be charged $35/hour. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Smoking Policy: - All our accommodations are designated No Smoking areas, as is the café and all areas surrounding the café, including the private river access area. - The far end of the café parking lot is a designated smoking area. - Please be courteous where you smoke, and please dispose of your cigarette butts in a responsible manner (do not leave them on the ground). - Smoking is not permitted within 20 feet of an entrance to any building. - There will be a $250 cleaning fee if smoking has occurred in any of the accommodations. Pet Policy: - We have a no-pet policy for all of our overnight lodging except Creekside Cottage, Suncrest House, and the RV sites. - Where pets are allowed, they must be well-behaved. - Pets must be on a leash at all times and kept on the dark side or in the pet-friendly Cafe' dining area. - They are not allowed in the private river access, but staff can direct you to other public river access points to enjoy. - Pets with anti-social behavior are not welcome. - Please clean up after your pet. You are responsible for cleaning up after your pet - every little bit, every time, with no exceptions. - You will be financially responsible for ALL damages caused by your pet. Cleaning/Damage Fee: - An extra cleaning fee of $50-$500 may be imposed if the rented space requires more than the normal cleaning requirements upon departure. - This includes any damage to items within the accommodations (i.e., games, furniture, etc.). - Damage charges could potentially be more than $500 if the damage is severe. You will be notified of said fee via email and the credit card on the will be charged accordingly. Visitors Policy: - Please inform hosts immediately if you plan to have visitors. You will be charged $20/per person for a Day Pass. - These fees have been established to monitor resort capacity. - If you neglect to register your visitors, you will automatically be charged the fee and could potentially be asked to leave without a refund. Parking Policy: - Please follow our "two vehicles per accommodation" policy, as our space is limited. - If additional parking is needed, please make arrangements prior to arrival. Speed Policy: - Speed Limit should be 7 mph Trash Policy: - All trash must be put in the containers provided, including recycling. Not only will it help our environment, but it keeps the resort neat and clean for everyone. Recycle: - Please help us by using our recycling bins. We appreciate your help in keeping our environment clean. Quiet Hours: - Please observe quiet hours of 10:00 pm to 8:00 am. Child Safety and Supervision: - Parents are responsible for their children's safety. Children must be supervised at all times. Vandalism: - Destroying the natural beauty of our resort is not permitted. - Do not cut limbs from trees, dig holes, pick flowers, or cause any destruction to the surrounding landscape. - No defacing of property or cottages will be tolerated. - The above actions will result in immediate eviction without a refund.

FLEXIBLE If the guest cancels at least 3 days before their check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 3 days before check-in, there will be no refund.